101 Griffith Plaza Dr
Winston-Salem NC 27103
336-774-0084
Master Techs
"The Volvo Car Experts"
101 Griffith Plaza Dr
Winston-Salem NC 27103
The Service Department is open
Monday - Thursday 7:30 AM - 5:30 P.M.
Friday 7:30 AM - 5:00 P.M.
Please call 336-774-0084 for more information or to schedule your service work .
"I have used Master Tech for several years. Don't live as close to them as I have in the past but well worth the extra time and travel to have my car serviced by good honest company. I have used a dealer before and would not go back.
I recommend them to all my friends and anyone needing to have their Volvo looked after. I am sold on the Master Techs in Winston Salem never been disappointed in their work and service. Thanks Wes, you're the best."
“I highly recommend Mastertech. They are so knowledgeable about Volvos and are very reasonable with their prices.
I trust them so much that when my son’s car had issues at school (2hrs away) I had it towed to Mastertech for repair rather than take a chance with someone else.”
“We've been clients for years because of the Excellent service we receive at Master Tech. The staff is very friendly and exceptionally knowledgeable about our needs.
We TRUST Master Tech to be honest and reliable when we take our cars in for repairs or service. We highly recommend them and give them a 5 Star service Always!!!”
We have been serving the Triad for over 20 years. Our success is derived from the trust and loyalty of our repeat customers, and the expertise of our highly trained Volvo® Technicians.
We take pride in being your Best Value and having the ability to repair or service most cars on the same day. We also carry a large inventory of Genuine Volvo®, OEM, and OEQ parts to insure quick and professional service.
We can save you $100’s off dealership prices. We're the only independent Volvo® sales and service facility in town that works only on Volvo®s.
We are recognized by the National Carfixdirectory as a National Shop of the Month. Our 5000 square foot facility has the latest factory diagnostic equipment and factory tools designed specifically for your Volvo®.
Master Techs can save you hundreds of dollars over the dealership
Choosing Master Techs over a dealership can offer several advantages for car maintenance and repairs. Our shop has more personalized service, because we prefer to build a long-term relationship with our customers. We have lower overhead, allowing us to charge less for labor and parts and we can use a range of parts options to suit different budgets.
We're the only independent Volvo sales and service facility in town that works only on Volvos.
It's a common misconception that servicing your car at an independent shop will void your warranty; this is not true, and federal law protects your right to choose where your car is serviced. Master Techs will give you peace of mind with dealer authorized warranty service.
"We provide our customers with personalized attention and do everything in our power to make the maintenance of your vehicle our top priority."
We are Volvo trained Master Technicians and have all of the right tools to get your car back on the road quickly.
— Wes Benson, Owner
It varies from model to model, but as a general rule you should change your oil every 3 - 4 thousand miles and perform the annual recommended factory scheduled maintenance.
False! Consumers are entitled to have their cars serviced wherever they choose. Always read your warranty to understand what constitutes a covered service item. As long as detailed records are kept (as we do here for all of our customers) and the service intervals are met your warranty will never be void.
According to the federal Magnuson-Moss Warranty Act, you can have your vehicle serviced by any competent independent service station, shop or garage and still maintain your warranty.
Do you bring your steak to a restaurant? But seriously, we prefer not to install parts that a customer brings to our facility. There are several reasons for this.
First how does the customer know what part to supply? Who diagnosed what is wrong with the vehicle? Is the part the correct application ie correct chassis number or engine number?
Many parts are different based on whether the car has ABS brakes etc. Is the part supplied up to our quality standards? We pride ourselves on quality work and that includes quality parts. In our opinion, bring your own parts is the same as taking your own food to a restaurant.
In most cases we cannot accurately diagnose your vehicle over the phone. Your Volvo® is an extremely complex piece of machinery that requires hands on testing and inspection.
We don't just accept competitors coupons, we beat them! Bring in a competitors coupon, and see how we can beat it.